Although we trust that we can resolve any request or issue you raise about our use of your Personal Data, we inform you that the competent supervisory authority for us in charge is the Dutch Data Protection Authority (AutoriteitPersoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.
How we collect Personal Data
Basically, we collect Personal Data about you directly by your input or through several techniques of our Service.
WhatPersonal Data we process & How we use it
1. Our Website -information when you contact us
· Contact form. If you have a question or other remark, you can visit our Website and use our Contact Form. You will be asked to provide yourFirst name, surname and company name, e-mail (optional: phone number, company size). We will only use this information to respond to your question by e-mail(or by phone). We will register your requests, questions and our responses and other actions to handle your request.
· Registration. If you want to register for a webinar, training, or event, you can submit Name (and company name), e-mail address.
· Downloads. To provide you with a download of our documentation we need to have your Name and e-mail address.
· Career. To give you information when you show interest in having a career at the Legal Manager Academy, we need to have your Name and e-mail address.
2. Our Website -information about your visit to our Website and about the use of our Website
3. Social Media
On our Website users are given the opportunity to subscribe to our digital newsletters. We inform our customers and business partners regularly by means of a newsletter about company offers or news. If you subscribe to newsletters of LMS, you explicitly give permission to collect your e-mail address and surname.
Our newsletter may only be received by you if you have a valid e-mail address and if you register yourself for the newsletter shipping.
LMS uses the double opt-in procedure: a confirmation e-mail will be sent to the e-mail address you registered, for legal reasons. This confirmation e-mail is used to prove whether the owner of the e-mail address as the Data Subject is authorized to receive the newsletter.
During the registration for the newsletter, we may also store the IP address of the computer system assigned by your browser and used by you at the time of the registration, your country or region, as well as the date and time of the registration. The collection of this data is necessary to provide legislative guarantees for newsletter registration and to understand the (possible) misuse of your e-mail address later, and it therefore serves the aim of our legal protection.
The PersonalData collected as part of a registration for the newsletter will only be used to send our newsletter. In addition, subscribers to the newsletter may be informed by e-mail, if this is necessary for the operation of the newsletter service or a registration in question, as this could be the case in the event of modifications to the newsletter offer, or in the event of a change in technical circumstances.
The consent to the storage of Personal Data, which you have given for sending the newsletter, may be withdrawn at any time. For the withdrawal of consent, a corresponding link is found in each newsletter. It is also possible to unsubscribe from the newsletter at any time directly on our Website, or by communicating this to ourDPO.
5. Callcenter. When you call the office of LMS, you may be answered by and/or connected through, a callcenter. Therefor we need your Name, telephone number and e-mail address.
6. Agreements. LMS needs the following Personal Data of our clients to execute the service agreement: Name (and company name), e-mail address, phone number, address, zip code, city, country.
7. Billing. Additional to the data we need of our clients we do need billing information (bank account).
Some processing of Personal Data is necessary for the security of ourWebsite and our company. We log all use of our Website, anonymously and the logfiles are stored separately from all Personal Data provided by you.
LMS uses Personal Data with your (informed) consent. For some of the above mentioned purposes we have legitimate interest in using your Personal Data and for some we have a contractual relationship.
Rights of the Data Subject
You have the right to obtain from us the confirmation as to whether your Personal Data are being processed by us or on behalf of us.And in case this is confirmed you also have the right to view yourPersonal Data processed by or on behalf of us, by request an overview.
You have the right to have your Personal Data rectified or restricted (as appropriate).
You also have the right to delete your PersonalData. However, deletion of Personal Data can only be done if the data is no longer relevant. We will weigh up our interest and your privacy interest upon a request for removal. In the event of a removal decision, we will inform you to what extent this will limit or prevent the use you make of our Service.
You have the right to withdraw your consent to the processing of your Personal Data at any time, in which case we will have, without undue delay, the obligation to stop that processing, where there is no other legal ground for that processing.
You have the right to object, on grounds relating to your situation, at any time, to processing of your Personal Data. We shall no longer process the Personal Data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishments, exercise, or defense of legal claims. If we process your Personal Data for direct marketing purposes, you shall have the right to object at any time.
You have the right on data portability, meaning to receive your Personal Data, which was provided to us, in a structured, commonly used, and machine-readable format, and in certain circumstances, we will, at your request, transmit your Personal Data to another Controller where this is technically feasible and when doing so does not adversely affect the rights and freedoms of others.
If you wish to exercise any of these rights, please send a request to our DPO. We will respond to your request in accordance with applicable law. To protect your privacy and security, we may ask you to verify your identity.
As a responsible company LMS does not use automatic decision making.
The storage & retention of your Personal Data
LMS stores your Personal Data on our local servers in the EU and on the servers of the cloud-based data management provider in theUSA. We have established the necessary requirements in order that this processing is in line with European data protection laws.
LMS will retain your Personal Data:
1. for as long as necessary to provide you with any requested Service (e.g., upholding your user account), or
2. for the fulfilment or initiation of a contract, or
3. to conduct our business activities and fulfil our legitimate interests, such as providing safe and secure services, to fix bugs and to reach out to you, or
4. to comply with applicable laws (e.g., retaining financial information for 7 years for tax purposes) and legal requests and to resolve (legal) disputes.
Right after expiration of that retention period, the corresponding data is routinely blocked, deleted, or de-identified, in accordance with our retention & erasure policy and schedule.
Sharing your Personal Data
LMS may need to share Personal Data with parties outside our company to help us to provide our Service to you and to run our Website.
With each company that process your Personal Data on our behalf, we have concluded a data processing agreement, or equivalent, to ensure the same level of security and confidentiality of Personal Data. We remain responsible for the processing of the Personal Data provided.
Your Personal Data is not passed by us on to Third Parties unless you request or authorize us, or unless we need to provide Personal Data to law enforcement bodies to comply with a legal obligation or court order
Transfer to countries outside EEA
For technical and operational reasons, your Personal Data may need to be passed on to (servers of) companies outside the EEA, preferable in countries with an adequate level of data protection. However, LMS will always take appropriate measures to ensure that your Personal Data is protected.
Many social media providers are located outside the EEA and store your Personal Data there, which makes it possible that your PersonalData is not protected at the same level as we are used to within the EU. If such transfer of information is not desirable for you, you may prevent this by logging off from your social media account before you call-up our Website.
LMS takes the protection of your Personal Data seriously.We always take appropriate technical, physical, and organizational measures to prevent abuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification of the Personal Data that is collected through our Website and ourServices. However, no website can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.
LMS maintains an Information Security Program to ensure the confidentiality, integrity, and availability of all computer and data communication systems while meeting the necessary legislative, industry, and contractual requirements. Policies, procedures, standards, and services of LMS are based onISO 27001. In addition, we use an independent third-party body to audit periodically our compliance.
If you feel that your Personal Data is not properly protected or there are indications of abuse, please contact us via our DPO.
Our Website may contain links to other external websites.LMS cannot be responsible for the content of those websites and the wayPersonal Data is handled there. We make every effort to keep the external links up-to-date and to have them referred to the right websites. We encourage you to find out how these other websites handle your Personal Data.
LMS does not intend to collect Personal Data of website visitors under the age of 18. However, we cannot verify that a visitor is over 18. If you believe that we have collected such personal information, please warn us via our DPO.